At Client Service Coach, our mission is to connect talented individuals with rewarding employment opportunities. As a leading employment agency, we pride ourselves on our commitment to personalized service and our extensive industry knowledge.
Who are are
Client Service Coach is a recruitment and training consultancy that partners with organisations to drive excellence in the corporate world. Delivering exceptional service starts from the recruitment and retention of exceptional people. At client service coach we understand that the workforce requires agility and that is what we provide by being responsive and proactive in fulfilling staffing needs.
Our focus is Transformation and Change programmes. Considering the drivers of change within any successful programme the team resource is at the foundation of this. That is why we provide candidates who are well experiences and qualified to execute at all levels.
What we do
Recruitment
Finding the right talent is crucial for your business success. Our recruitment services are designed to ensure you get the best candidates who fit your job requirements and align with your company culture. Our recruitment offer promises to simplify the process of sourcing and onboarding candidates whilst also eliminate the administrative burden.
We offer:
– Executive Search: Identifying and attracting professionals who understand transformation and change programmes to lead your organization to new heights.
– Permanent Recruitment: Filling permanent positions with candidates who are committed to long-term success.
– Contract Staffing: Providing skilled professionals for short-term projects and interim needs.
– Talent Acquisition Strategy: Crafting tailored recruitment strategies to meet your specific business needs.
Some of the roles we recruit to include Programme Director | Project Managers | Programme Managers | PMO (Project Management Officers) | PSO (Project Support Officers) | Project/Programme Administrator | Business Analyst | Change Manager | Change Officer | Transformation Lead | PMO Manager
Training
In the fast-paced world of service delivery, staying ahead of the competition requires continuous improvement. Our training programs are designed to enhance the skills and capabilities of your team, ensuring exceptional service at every touchpoint. We offer:
– Customer Service and Experience Training: Empower your team with the skills to deliver outstanding customer experiences. Taking a deep dive into customer journey mapping, User Story development and product design with the end user in mind.
– Leadership Development: Cultivate strong leaders who can drive your organization forward.
– Technical Training: Equip your staff with the technical know-how to excel in their roles.
– Soft Skills Development: Enhance communication, problem-solving, and teamwork within your team.
Consulting
Our consulting services are designed to provide actionable insights and solutions tailored to your business. Whether you are navigating change, optimizing processes, or implementing new strategies, our expert consultants partner with you to deliver measurable results.
Leadership Coaching and Development: Through executive coaching and mentoring, we equip your leaders with the skills to inspire, engage, and manage effectively.
Organizational Development and Transformation: We help businesses navigate large-scale changes, improve operational efficiency, and drive sustainable growth.
Strategic Workforce Planning: We assist in identifying future workforce needs, aligning talent strategies with business objectives, and ensuring you have the right people to succeed.
